ek447 Terms and Conditions
Please read these terms carefully before using our platform. This document defines the legal relationship between you and ek447.
These Terms and Conditions ("Terms") apply to the use of the ek447 platform and all related services. By accessing the website, creating an account, or using any service, you agree to these Terms. If you do not agree, please refrain from using this platform. ek447 reserves the right to modify these Terms at any time — continued use of the platform after any changes constitutes acceptance of the revised Terms.
Important: This platform is for users aged 21 and above only. Registration and participation by minors is strictly prohibited.
Definitions and Interpretation
The following words and phrases used in these Terms have specific meanings:
- "Platform" refers to the ek447 website, mobile version, and all related digital services.
- "User" or "You" refers to any person registered on this platform.
- "Account" refers to your personal registered profile on the platform.
- "Balance" refers to the total amount of funds held in your account.
- "Bonus" refers to any promotional credits, free bets, or promotional benefits offered by ek447.
- "Wagering Requirement" refers to the minimum number of times bonus funds must be wagered before they become withdrawable.
- "KYC" refers to the identity verification process (Know Your Customer).
Eligibility and Registration
2.1 Age Requirement
You must be at least 21 years old to participate on the ek447 platform. We may request proof of age at registration or at any point thereafter. Providing a false age will result in immediate account closure and all deposited funds may be forfeited.
2.2 One Account Policy
Each individual may register only one account. If the same person is found operating multiple accounts, all accounts will be closed and the associated balances may be forfeited.
2.3 Providing Accurate Information at Registration
You must provide accurate and complete personal information when opening an account. Providing incorrect or incomplete information may result in delays or rejection during account verification. If your details change, please notify our support team immediately.
After registration, ek447 may request a scanned copy of your National ID (NID), passport, or driving licence for identity verification.
Account Management
3.1 Login Security
It is your responsibility to keep your login credentials (username and password) completely confidential. Do not allow anyone else to access your account. If you suspect your login details have been compromised, change your password immediately and notify our support team.
3.2 Account Verification (KYC)
We may verify your identity before processing a withdrawal or in the case of a large deposit. During the KYC process, you may be required to submit the following documents:
- Scanned copy of your National ID (NID) or passport
- Recent utility bill or bank statement (as proof of address)
- Proof of ownership of your payment method
- Selfie or liveness verification
3.3 Inactive Accounts
If an account remains inactive for 12 months or more, ek447 reserves the right to apply an administrative fee. Users will be given adequate notice before an account is classified as inactive.
Deposits and Withdrawals
4.1 Deposit Terms
bKash, Nagad, Rocket, Upay, and bank transfer can be used to deposit funds on the ek447 platform. The minimum deposit amount is ৳100. Deposits must be made only from the payment method number registered to your account.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours after verification. Withdrawals will only be made to the same payment method used for the deposit.
Minimum deposit: ৳100 | Minimum withdrawal: ৳800 | Withdrawal time: 15 minutes to 2 hours.
4.3 Third-Party Payments
Depositing or withdrawing using a third party's (someone else's) account is strictly prohibited. If such a transaction is detected, the account will be immediately suspended and an investigation will be conducted.
4.4 Currency
All transactions are conducted in Bangladeshi Taka (৳ / BDT). Transactions in foreign currencies are not accepted.
Bonuses and Promotions
5.1 Welcome Bonus
New users will receive a 100% bonus on their first deposit of up to ৳10,000. You must deposit a minimum of ৳100 to qualify for this bonus. To withdraw bonus funds, you must wager the total bonus amount 20 times (20x).
5.2 Wagering Terms
The wagering requirement applicable for withdrawing a bonus is 20 times (20x). For example, if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in wagers before withdrawing. The bonus balance will be held separately until the wagering requirement is completed.
5.3 Bonus Abuse
Misuse of the bonus system — including claiming the same bonus from multiple accounts — will be considered a serious violation. If such activity is detected, all associated accounts will be closed and all bonuses and related winnings will be forfeited.
5.4 VIP Program
The ek447 VIP program has three tiers. You can advance to a higher tier through regular play:
- Bronze: Up to 0.5% weekly cashback benefit.
- Silver: Up to 1.0% weekly cashback benefit.
- Gold: Up to 1.5% weekly cashback benefit.
The conditions for VIP benefits may change and ek447 reserves the right to modify them at any time.
Gaming Rules
6.1 General Betting Rules
The specific rules for each game are described within the game itself. If a game result is disputed due to a technical error, ek447's server logs will serve as the final proof. If a game is left incomplete due to an internet disconnection, the system will complete it automatically.
6.2 Game Providers
ek447 works in partnership with various world-class game providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming, and others. Each game provider's own rules apply.
6.3 Finality of Results
Once a game result is confirmed, it cannot be changed. If an incorrect payout occurs due to a technical issue, ek447 reserves the right to reclaim any overpaid amount.
Prohibited Activities
The following activities are strictly prohibited and detection of any of them will result in permanent account closure:
- Using the platform for money laundering or illegal transfer of funds.
- Playing games using bots, scripts, or automated software.
- Exploiting any bug or error in the system.
- Operating more than one account or claiming bonuses from multiple accounts.
- Interfering with or attempting to hack another user's account.
- Providing fraudulent payment information.
- Engaging in any activity that damages the reputation of the platform.
- Arbitrage betting (a strategy of placing equal opposing bets to harvest bonuses).
Warning: Any fraudulent or illegal activity may be reported to the relevant authorities.
Limitation of Liability
8.1 Service Disruptions
ek447 always strives to ensure uninterrupted service. However, temporary service disruptions may occur due to technical issues, maintenance, cyberattacks, or other unforeseen events. ek447 is not liable for any losses arising from such disruptions.
8.2 Third-Party Actions
ek447's liability is limited in cases where issues arise from errors by game providers or payment service providers. ek447 does not have control over third-party actions.
8.3 User's Own Responsibility
It is your responsibility to ensure the security of your own device, internet connection, and account. ek447 is not liable for any losses resulting from unauthorized access to your account, unless it is proven that there was a fault in ek447's security systems.
Privacy and Data Protection
We place the highest importance on protecting your personal information. Our platform uses SSL encryption to keep your data secure. To learn more about how your personal information is collected, used, and stored, please read our Privacy Policy.
As part of our legal obligations, we may be required to share information upon request from the relevant authorities. Your information is not sold to third parties. You can opt out of our marketing communications at any time.
Responsible Gaming
10.1 Our Commitment
ek447 takes responsible gambling very seriously. We believe gambling should be an entertainment activity — not a source of income. We are committed to ensuring a safe and healthy gaming environment for our users.
10.2 Self-Exclusion
If you feel your gaming habits are getting out of control, please contact our support team. We can offer you temporary or permanent self-exclusion. During self-exclusion, you will not be able to log in to your account.
10.3 Setting Betting Limits
You can set your own daily, weekly, or monthly deposit limits. Contact our support team to set these limits. To learn more about responsible gaming, visit our Responsible Gaming page.
Gambling can be addictive. Only play with money you can afford to lose without it affecting your daily life.
Termination and Suspension
11.1 Account Closure by the User
You may request to close your account at any time through our support team. Before the account is closed, you will be given the opportunity to withdraw your remaining balance (excluding bonuses), provided that KYC verification has been completed.
11.2 Account Suspension or Closure by ek447
ek447 may suspend or close an account without prior notice in the following circumstances:
- Violation of any clause of these Terms.
- Suspicion of money laundering or fraud.
- Providing false information or identity fraud.
- Misuse of the bonus system.
- Due to legal obligations.
- Evidence of being underage.
In the event of account closure, any valid balance (if applicable) will be returned after the investigation is complete.
Dispute Resolution
12.1 Filing a Complaint
If you have any dispute or complaint, please contact us first via our 24/7 live chat or email ([email protected]). We try to resolve all complaints as quickly as possible. When filing a complaint, please provide your account ID, the relevant date and time, and a description of the issue.
12.2 Disputing Results
In the event of a dispute regarding game results, server logs will be considered the final evidence. If an error on the part of the game provider is confirmed, relevant compensation will be provided.
12.3 Changes to Terms and Conditions
ek447 reserves the right to change these terms and conditions at any time. For significant changes, notice will be given via the registered email or on the platform. Continued use of the platform after updated terms and conditions are published constitutes acceptance of the new terms.
For any questions or assistance, use our 24/7 live chat or email us at [email protected].
Have more questions?
Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Contact us via live chat or check the FAQ.